Stack that Pink Magic Apply PINK1ST at Checkout for Added Discount!

thepinkshoppe

SHIPPING & DELIVERY

1. Order Confirmation

  • Order Processing: Orders are processed within 24-48 hours (excluding weekends and holidays).
  • Cut-off Time: Orders placed before noon (Philippine Time) are processed on the same day. Orders placed after the cut-off will be processed the following business day.
  • Peak Season Delays: Order processing may take longer during sales, holidays, or peak seasons.


2. Order Fulfillment

  • Only paid orders are processed. Unpaid orders will not be confirmed or shipped.
  • Orders are processed within 1-2 business days after payment confirmation. Processing times may be extended during peak seasons, holidays, or due to unforeseen circumstances.
  • Pre-orders or special-order items may require additional processing time, which will be indicated on the product page.


3. Shipping Timeframes

We offer fast and reliable shipping via J&T and JRS. Estimated delivery times are as follows:

  • Metro Manila: 2-3 business days
  • Provincial Areas: 2-5 business days

Note: Delivery times may vary due to weather conditions, courier delays, or other unforeseen circumstances beyond our control.


4. Shipping Fees

  • Shipping fees are calculated at checkout based on your location.
  • Free shipping promos may be available occasionally, subject to terms and conditions.


5. Tracking Your Order

  • Once your order has been shipped, you will receive a tracking number via email or SMS.
  • You can track your order using the courier’s website or the provided tracking link.


6. Delivery Attempts & Undelivered Packages

  • Missed Delivery Attempts: If no one can receive the package, the courier may attempt delivery again or leave instructions for pickup.
  • Return to Sender (RTS): If the package is returned due to an incorrect address, failed delivery attempts, or unclaimed parcels, the customer must cover the re-shipping fee.


7. International Shipping

  • We ship worldwide! We are updating our international shipping options to provide the best rates and delivery services.
  • If you want to place an international order, don’t hesitate to contact us before purchasing for shipping rates and details.
  • Wholesale & Bulk Orders: We also accept wholesale and bulk orders for international customers. Contact us for special pricing and shipping arrangements if you want to resell our products.


8. Shipping Issues & Lost Packages

• Delays: Once shipped, delivery times are beyond our control. If your package is delayed, please check your tracking number or contact the courier directly.

• Lost or Stolen Packages: We are not responsible for lost or stolen packages once marked as “Delivered” by the courier. If this happens, please file a claim with the courier service.

• Damaged Packages: If your order arrives damaged, take clear photos and contact us within 24 hours of receipt.


For any shipping concerns, bulk orders, or international inquiries

📩 Email: hello@thepinkshoppe.com

📞 Phone: 0915.685.PINK (7465)

💬 WhatsApp, Viber, Line: @thepinkshoppe